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Customer Services

 
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Providing an excellent level of pre-sales and after sales service for its customers is one of the fundamental principles of EAE.

EAE considers customer services as an indispensable complement of the product and believes that the "product quality" comprise the "total quality" together with the "service quality". With this understanding, EAE providesits customers with the following services for its products.

Preparation of Application Projects:

EAE provides its customers with full support required before the application and assists in finalization of the Busbar application projects within the context of the project. In this way, EAE can provide its expert knowledge on the products and its application experiences onto the application projects.

Short Delivery Periods:

EAE customers benefit from the company's modern production technologies and multi-branchesin Turkey. The short delivery periods prevent investment delays.

Assembly Supervision:

EAE enables the assembly to be performed completely, accurately and in accordance with norms by the supervision service provided during assembly.

Emergency Material Supply During Assembly:

Custom sizes that may be required during assembly can be delivered within 48 hours.

 
     
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Emergency Intervention Service:

In case of an emergency requirement during operation, EAE Emergency Intervention Service deals with the problem within 24 hours including the holidays and prevents business outage for prolonged hours.

Tel.: +90 212 - 866 20 00



E-mail: pyilmaz@eae.com.tr

 
     
 

 

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